To kick off our conversation about how fashion sites build personalization into the UX, let's be sure to emphasize the phrase, build into. Personalization needs to be integrated into your site, as we… Read more
Tag: customer service
How to Make the Most of Your Digital Project Manager Relationship
For every ecommerce development project, your digital project manager relationship is the foundation. As Sara wrote in a recent article about Command C's client onboarding, for us, process is everythi… Read more
New AI Tools Help Retailers Win at Amazon’s Tech Game
When we talk about machine-based learning or artificial intelligence (AI) in retail, Amazon usually gets noted as the industry leader. From the company's early "Customers Also Viewed" recommendations … Read more
New Ecommerce Tools Transform Product Returns into Customer Understanding & Loyalty
Today we're going demonstrate how leading-edge ecommerce tools transform product returns into strong customer relationships. During the January work of holiday returns, this idea may seem far-fetched,… Read more