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New AI Tools Help Retailers Win at Amazon’s Tech Game

When we talk about machine-based learning or artificial intelligence (AI) in retail, Amazon usually gets noted as the industry leader. From the company’s early “Customers Also Viewed” recommendations to Amazon Go, they’ve used technology to create ease and convenience. Yet, as discussed in a recent webinar by BounceX and BigCommerce, …

Modern BusinessReducing Friction

By: Nicole Reed
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2 minute read

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Command C Recognized as Top Ecommerce Developer in New York

We are excited to announce that Command C has been named one of the top 10 ecommerce developers in New York, and more specifically, one of the top five Magento and Shopify developers in the area by Clutch! “They are really top tier in their industry.” – Ben Heller, Arccos …

By: Nicole Reed
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4 minute read

New Ecommerce Tools Transform Product Returns into Customer Understanding & Loyalty

Today we’re going demonstrate how leading-edge ecommerce tools transform product returns into strong customer relationships. During the January work of holiday returns, this idea may seem far-fetched, but think about this: Inc Magazine just published an article naming the 6 traits needed to be a successful entrepreneur in 2018. Number …

Modern BusinessServing Your Customers

By: Nicole Reed
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4 minute read

Ecommerce Metrics and Goal Setting for 2018

Clients often come to us and ask, “What metrics should we be tracking?” And we respond with a question in kind, “What are your business goals?” Here at Command C, we believe that a retailer’s goals should inform which metrics she tracks. Too often it’s the other way around; businesses …

Modern Business

By: Nicole Reed
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6 minute read

Mobile Commerce Conversion Optimization: 6 Tips for More Sales on Mobile

The first sales numbers of the 2017 holiday season are rolling in, and they confirm the shape-shifting in retail: online sales keep growing. According to The Wall Street Journal, 11/27/2017, “The number of people visiting U.S. stores on Thanksgiving and Black Friday fell 4% from last year….Meanwhile, online sales increased …

Reducing FrictionServing Your Customers

By: Nicole Reed
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