Ecommerce Support & Maintenance

maintenance2Whether we built your original site or not, we can help you with ongoing maintenance and feature additions, migrating from one platform or server to another, and upgrading your platform.

We offer several different retainer options for clients who need ongoing support with their Magento, Shopify, WordPress, or custom PHP sites.

The benefits of our monthly maintenance packages include:

  • A dedicated project manager committed to your project
  • Access to our emergency support system designed to keep your site up and running at all times
  • Discounted rates
  • Guaranteed and prioritized status in our work queue
  • An organized methodology, custom-crafted by our team for managing your updates quickly and effectively
  • An active project management dashboard where you can keep to do lists, view a calendar of all scheduled updates and post new updates anytime
  • Weekly or biweekly scheduled meetings
  • Status reports
  • Annual reports

Please contact us with details about your site and monthly maintenance requirements and we will help you choose a plan custom-tailored to your needs.

For an e-retail company, a good, usable website is crucial, and we have Command C to thank for maintaining our own. We’re psyched to continue working with them as our business evolves, and can’t wait to see their creative solutions to our (occasionally weird) web requests.- Ben Gibson, Pop Chart Lab